Privacy Policy

This policy explains how Wire Asset Maintenance (“WAM”, “we”, “us”) collects and uses personal data when you use this website or contact us.

What we collect

When you submit the contact form, we collect the information you provide — which may include your name, company, email address, phone number, property address, postcode, and details of your enquiry or maintenance issue.

We do not collect payment details, and we do not use non-essential tracking or analytics cookies on this website — see our Cookie Policy for details.

How we use it

• To respond to your enquiry, quote request, or callout request.
• To provide maintenance services you or your organisation have requested.
• To keep a record of correspondence and job history.

Legal basis

We process this data on the basis of taking steps at your request prior to entering into a contract, performing a contract with you, or our legitimate interest in responding to enquiries sent to us.

Sharing

We do not sell personal data. Where a job requires coordination with another contractor or trade, only the information necessary to carry out that work is shared. Where we use a third-party service to send email (such as an email delivery provider), that provider processes data solely to deliver the message.

Retention

We retain enquiry and job-related data for as long as reasonably necessary to provide our services, maintain job records, and meet any legal or accounting obligations.

Your rights

Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us using the details below.

Contact

For any question about this policy or your data, contact us at info@wireassetmaintenance.co.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.